Olies Oils thanks you for purchase. In effort to provide excellent customer service. There a few FAQ's listed below regarding our shipping policy and procedures.
All orders are shipped out within 48 hours of ordering be placed.
Invoices are emailed out when in 24 hours of ordering being made.
All sales are FINAL. Refunds are remitted at owner discretion please email Olies Oils admin at firstname.lastname@example.org within 2 days of receiving your order.
Once it order is shipped, please follow up with mail carrier for all delayed shipping. If package is not received within 48 hours of being marked delivered. Please contact mail carrier and file claim.
If package is damage or leaking, please email Olies Oils at email@example.com, please add shipping information in email and a photo of damage item.
If package is lost in transit please email Customer Service at firstname.lastname@example.org or call 518-364-1542.
If order has incorrect information please contact Customer Service at email@example.com.
All order marked as fraud will be cancelled.
All other issues not addressed in FAQ please contact Customer Service directly. Info@oliesoils.com.
P.O Box 803
Clifton Park, NY 12065